Regardless of your company size, Technology is relied upon more heavily now than any time in the past. Large companies have a staff of IT professionals at their disposal, but Small Businesses don’t have that luxury. That is where we come in. In effect, we are your IT Staff. We deploy a suite of advanced tools on your equipment that provide the general “care and feeding” of your equipment as well as monitor and report their “health status”. From there we couple that technology with Certified Support Engineers. These support personnel, which are located here in the United States, are able to resolve 80+% of users issues remotely. End users can contact the help desk in a number of ways, whichever is most convenient, traditional toll free phone call, via a chat session or sending an email for support to be scheduled at a later date. If an onsite presence is required, we will dispatch our Engineers to fix your issues.
In addition to support, we have a full line of Hardware, Software, Cloud, Disaster Recovery and IP Telephony solutions that we sell, install and support. If you are in need of any of these technologies or services or would just like to learn a little more about what is out there, please contact us. If you want to learn how we may be able to reduce your IT costs or increase your office productivity or just make your work day easier, feel free to contact us.